gemex VIP — Weekly Cashback and Special Benefits Program for Regular Players
The gemex VIP program is structured across four tiers — from Bronze up to Platinum. Each tier offers weekly net-loss cashback, credited directly to your account.
Four VIP Tiers — Each with Its Own Benefits
Joining the gemex VIP program means your cashback rate increases across four levels. Each tier returns a set percentage of your weekly net loss.
The first step of the VIP journey. Get up to 0.3% cashback on your weekly net loss. A good starting point for new regular players.
The next step up from Bronze. You can earn up to 0.6% cashback on your weekly net loss.
For regular and active players. Up to 0.9% cashback on your weekly net loss — more than double the Silver rate.
The highest VIP tier. Up to 1.2% cashback on your weekly net loss and full access to all VIP benefits.
How Weekly Cashback Works
At the end of each week, gemex calculates your net loss — that is, your total losses minus your total winnings for that week. A fixed percentage of that net loss is credited directly back to your account — that is your cashback.
If you win more in a given week — meaning your net loss is zero or negative — cashback does not apply for that week. Cashback is only paid when there is a net loss.
Receiving cashback means getting back a small portion of what you lost — it is not a reason to play more, but a small gesture of appreciation from gemex to regular players.
If a Gold member's net loss for the week is ৳20,000, they will receive:
That means the maximum cashback for that week is ৳180 — credited directly to the account.
Cashback Comparison by Tier
The table below shows all four VIP tiers, their weekly cashback rates, and the basis used to calculate cashback at a glance.
| VIP Tier | Weekly Cashback Rate | Calculation Basis | Example (Net Loss ৳10,000) |
|---|---|---|---|
| Bronze | Up to 0.3% | Weekly Net Loss | ৳30 |
| Silver | Up to 0.6% | Weekly Net Loss | ৳60 |
| Gold | Up to 0.9% | Weekly Net Loss | ৳90 |
| Platinum | Up to 1.2% | Weekly Net Loss | ৳120 |
* The example figures are for illustration only. Actual cashback depends on each week's net loss.
How to Move Up to the Next Tier
To move up in the gemex VIP program, there is no specific turnover or deposit count to keep track of. Play regularly and stay active on your account, and your tier will progress naturally.
Play Regularly
Everyone starts at Bronze. Stay consistently active and gemex will automatically evaluate your account's progress.
Stay Active
Slots, live casino or cricket betting — playing regularly in any category opens the path to a higher tier. Various games are available in the Slots section.
Get Notified of Tier Changes
When your tier changes, it is reflected in your gemex account, and from the following week your cashback will be paid at the new rate.
Reach Platinum
Reaching the highest VIP tier means up to 1.2% cashback on your weekly net loss and priority service.
Benefits for VIP Members
Beyond cashback, gemex VIP members receive a number of additional benefits that are not available on standard accounts.
Faster Withdrawal Processing
Withdrawal requests from VIP members are processed on a priority basis, usually within 30 minutes to 3 hours.
Priority Support
Support is available 24/7 via live chat and email in both Bengali and English — VIP members' queries receive attention first.
Special Offers and Promotions
Higher-tier VIP members regularly receive special offers and promotional opportunities not readily available to standard members.
Guaranteed Weekly Cashback
Cashback is calculated every Monday. It is credited to your account automatically — no application required.
High Security Standards
VIP accounts are protected with SSL encryption and advanced security measures. Read the Privacy Policy for details.
Tier-Based Recognition
Members who reach each VIP tier receive a recognition badge on their account, displayed as a mark of their experience.
Make a Deposit and Start Your VIP Journey
A minimum deposit of ৳500 at gemex activates your account and makes you eligible to participate in the VIP program. You can deposit using bKash, Nagad, Rocket, Upay, and bank transfer — all familiar methods.
Withdrawals are just as straightforward — any amount of ৳800 or more can be withdrawn through the same channels, usually within 30 minutes to 3 hours.
New members get a 150% bonus on their first deposit, up to ৳20,000 — the bonus can be withdrawn after meeting a 15x wagering requirement on the bonus amount. Example: a ৳1,000 deposit gives a ৳1,500 bonus, total balance ৳2,500, wagering ৳1,500 × 15 = ৳22,500.
For full terms and conditions, see the Terms and Conditions page.
Join gemex VIP Now
Start at Bronze, work your way up to Platinum — weekly cashback is guaranteed at every step.
Log in to your gemex account
Play Responsibly
VIP cashback is a reward, not a reason to play. gemex always says — play for entertainment, not to try to recover lost money. When you receive cashback, treat it as a small benefit from the week's play, not as motivation to play more.
All casino and betting activity at gemex is for persons aged 21+ only. Set your own limits and stay within your budget. Read the Responsible Gaming Guide for more details.
At gemex, you can play casino games as well as bet on cricket and other sports. For any questions, support is available 24/7 in Bengali via live chat or email.